SO Deal-licious - Any size Coffee add banana bread for $3: 31 Jan - 13 Feb

Offer is available daily or while stock lasts, between 31/01/25 - 13/02/25. Offer includes a choice between a Banana Bread or Chocolate & Coconut Banana Bread. Offer is excluded in Airport stores, Hospital stores and stores in the Northern Territory and in New Zealand.

SO Deal-licious - Lunch Wrap add still water for $2: 31 Jan - 13 Feb

Offer is available daily from 10.30am or while stock lasts, between 31/01/25 - 13/02/25. Combo includes a 600mL Mount Franklin water and a lunch wrap of your choice. Offer is excluded in Airport stores, Hospital stores and stores in the Northern Territory and in New Zealand.

SO Deal-licious - Any coffee, add protein ball or slim slice for $2: 14 - 27 Feb

Offer is available daily or while stock lasts, between 14/02/25 - 27/02/25. Offer includes a choice between a Chocolate, White Chocolate & Pistachio or Salted Caramel & Almond protein ball. Offer is excluded in Airport stores, Hospital stores and stores in the Northern Territory and New Zealand.

SO Deal-licious - Any salad, add herb bread for $2: 14 - 27 Feb

Offer is available daily from 10.30am or while stock lasts, between 14/02/25 - 27/02/25. Herb bread can be added to any size salad. Offer is excluded in Airport stores, Hospital stores and stores in the Northern Territory and New Zealand.

Soul Origin Wheel of Goodness: 13th Feb - 9th April 2025

Promoter          

Soul Origin (Australia) Pty Ltd (ACN 168 629 061)

Promotion       

Soul Origin Wheel of Goodness

Entrants            

The Promotion is open to existing Soulmate Loyalty members and any new members who join the Soul Origin Soulmate Loyalty program during the Promotion Period.

You must be an Australian resident 18 years of age or older to become a Soulmate Loyalty member.

Exclusions      

Employees of the Promoter and the suppliers and agencies associated with this Promotion, and the immediate family of all such employees and any person involved in the management of any organisation which will benefit from the Promotion.

Promotion Period        

Starts at 7:00am AEDT on 13 February 2025 and ends at 11:59pm AEST on 9 April 2025.

Entry   

(a)           The Promotion is a game of chance.

(b)           To Enter, Entrants must visit the Soul Origin Website at  www.soulorigin.com.au, play the ‘Soul Origin Wheel of Goodness’ game, when promoted;

(c)           complete the Promotion form with their name and email address;

(d)           all valid entries received from
Entrants will be automatically placed in the major draw to win the Major Prize (Major Draw).

Limit     One (1) entry per person per day

Daily Prize        

Up to 100 x lunch wrap vouchers, each to the value of $9.90. Voucher will be loaded onto the winners’ loyalty account on the next business day after loyalty member is verified. The total prize value is $55,440.00

 Up to 100 x Small or Regular Hot Coffee Vouchers, each to the value of $5.30. Voucher will be loaded onto the winners’ loyalty account on the next business day after loyalty member is verified. The total prize value is $29,680.00

There will be 200-of daily prizes available to be won during the Promotion Period (Daily Prize). The total value of daily prizes is $85,120.00

 Major Prize      

1 x $5,000 Flight Centre Gift Vouchers

Total Prize Value           

Up to $90,120

Prize Notification        

Daily Prize
Winners: Entrants who achieve an instant win will have a Daily Prize voucher credited to their Soul Origin Loyalty App on the next business day once their loyalty member number has been confirmed.

Major Prize
Winners: The Promoter will notify the winner by email within 7 days of the Major Draw.

Prize
Conditions          

1.            To be eligible to receive a Daily Prize and/or the Major Prize, the Winner must have provided the Promoter with a valid Soul Origin Loyalty membership number and contact details at the time of
Entry.

Social Media Conditions

2.            This Promotion may be promoted on third-party platforms, including but not limited to Instagram, Google and Facebook.

3.            By participating in this Promotion, Entrants acknowledge that they may be subject to the terms and conditions of these platforms.

4.            This Promotion is in no way
sponsored, endorsed, administered by, or associated with Instagram, Google or Facebook. Entrants understand that they are providing their information to the Promoter and not to Instagram, Google or Facebook.

5.            Entrants are solely responsible for their Entries and any information they transmit to other users. To the fullest extent permitted by law, Entrants agree to indemnify, defend and hold harmless Instagram, Google, Facebook and their respective affiliates from any claims, actions, damages, costs, expenses or losses arising from or related to their participation in this Promotion.

6.            Any inquiries, comments or
complaints regarding the Promotion must be directed to the Promoter and not
Instagram, Google or Facebook.

Permit
Numbers          

NSW [TP/03311], ACT [TP25/00247] & SA [T25/171]

 General Terms
1. Information on how to enter the Promotion and Prize form part of these Terms and Conditions (Terms). To the extent of any inconsistency between the Terms and any other published material, these Terms will prevail.
2. By participating in the Promotion, you agree to be bound by these Terms. Entries not made in accordance with these Terms will be disqualified.
3. The Promoter is Soul Origin (Australia) Pty Ltd (ACN 168 629 061) of 580 Parramatta Road, Petersham NSW 2049. Telephone 02 8656 5400 (Promoter).
4. The Promoter Website is www.soulorigin.com.au.
Eligibility
5. Entry is open to the Entrants, excluding the Exclusions.
6. The Promotion will be conducted during the Entry Period. Entries must be received by the Promoter during the Entry Period. Entries received after the Entry Period will not count towards the Promotion. The Promoter is not responsible for any late, lost or misdirected entries.
7. The Promoter reserves the right to request winners to provide proof of identity in order to claim a Prize. Proof of identification is at the discretion of the Promoter. In the event that a Winner cannot provide suitable proof, the Winner will forfeit the Prize in whole and no substitute will be offered.
Entry
8. To enter the Promotion, Entrants must complete the Entry, subject to the Limit.
9. Entrants must personally and manually submit an Entry using an internet browser. The Promoter reserves the right to reject an Entry if it reasonably forms the opinion that an Entry has been created and/or submitted using automated entry means or a computer entry service. This includes but is not limited to, Entrants using multiple Soul Origin Loyalty membership numbers to register multiple Entries or scripting software.
10. The Promoter reserves the right to verify the validity of an Entry and to disqualify an Entrant for tampering with the entry process or for submitting an Entry that does not, in the Promoter’s sole discretion, comply with these Terms.
11. All Entries become the property of the Promoter.
Prizes
12. The prize consists of the Prize, valued at the Total Prize Value.
13. The Winner’s use of the Prize, is subject to:
(a) the Prize Conditions; and
(b) additional terms and conditions imposed by the suppliers of the Prize (if any), with which the Winner must comply.
14. It is a condition of accepting the Prize that the Winner may be required to sign a legal release in a form determined by the Promoter in its sole discretion.
15. The Prize is not transferable and not redeemable for cash or other goods or services. The Prize must be taken as a whole and as stated in these Terms. No alternative will be provided, and no compensation will be payable if the Winner is unable to use the Prize as such.
16. Once awarded, the Promoter is not liable for any Voucher that has been lost, stolen, damaged or tampered with in any way.
17. The Promoter accepts no responsibility for any tax implications that may arise from winning the Prize. Independent financial advice should be sought as tax implications may arise as a result of accepting the Prize.
18. If there is a dispute as to an Entrant’s identity, the Promoter reserves the right, at its sole discretion, to determine the Entrant’s identity.
19. If the Prize becomes unavailable for any reason, the Promoter, in its sole discretion, reserves the right to substitute the Prize with a prize of equal or greater value and/or specification.
20. Nothing in these Terms limits, excludes, modifies or purports to limit, exclude or modify the statutory consumer guarantees under the Competition and Consumer Act 2010 (Cth).
21. Subject to the previous paragraph, the Promoter (including its respective officers, employees and agents) and the agencies and companies associated with this Promotion are not liable (including negligence) for any personal injury or any loss or damage (including loss of opportunity), whether direct, indirect or consequential, arising in any way out of or in relation to this Promotion including in relation to:
(a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
(b) any theft, unauthorised access or third party interference;
(c) use of the Prize;
(d) any entry or Prize claim that is late, lost, altered, damaged or misdirected (whether or not after receipt by the Promoter), including loss of opportunity, due to any reason beyond the Promoter’s reasonable control; or
(e) use of the Prize, except for any or all of the above matters in relation to the Promotion for which liability under statute cannot be excluded (in which case that liability is limited to the greatest extent permitted by law).
Major Draw
22. The Major Draw will take place at Soul Origin, 580 Parramatta Road, Petersham NSW 2049 at 10am AEST on 10 April 2025. The Promoter may draw additional reserve Entries and record them in the event an invalid Entry or ineligible Entrant is drawn. The Winner will be notified by email within seven (7) days of the Major Draw and be required to claim their prize by 1 May 2025.
Further Terms and Conditions
23. The winner of the Major Draw will have their name (first initial, surname and postcode) published online at www.soulorigin.com.au on 30 April 2025.
24. In the event the major prize winner does not claim the prize by 1 May 2025, an unclaimed ptize draw will be held at the same time and location as the original draw on 2 May 2025. The unclaimed prize winner will be notified in writing and published (first initial, surname and postcode) at www.soulorigin.com.au on 2 May 2025.
25. Each Entrant agrees that they are fully responsible for their Entry. To the fullest extent permitted by law, the Promoter excludes any liability in relation to Entries submitted under this Promotion. The Promoter may remove any Entry without notice for any reason whatsoever.
26. If an Entrant’s contact details change between the date of entry and the Prize Draw, the Entrant must notify the Promoter of their updated contact details.
27. The Promoter’s decision is final, and no correspondence will be entered into.
28. If for any reason this Promotion cannot run as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter corrupting or affecting the administration, security, fairness or integrity or proper conduct of this Promotion, the Promoter can, at its sole discretion, take any action that may be available, and cancel, terminate, modify or suspend this Promotion, subject to any necessary approval by the state/territory regulatory authorities.
29. The Promoter reserves the right to redraw the Prize if an Entrant who claims to be a Prize Winner is unable to satisfy these Terms.
30. The Promoter may change these Terms from time to time at its discretion by posting the revised Terms on its Website. Entrants should regularly check the Promoter’s Website for any updates. By entering the Promotion, Entrants are deemed to have accepted the version of these Terms that applies at the time.
31. Any additional costs associated with redeeming a Major Prize Gift Voucher are not covered. Any unused balance on the Major Prize Gift Voucher will not be exchanged for cash. Redemption of the Gift Voucher is subject to the terms and conditions of the issuer, including any conditions outlined on the Gift Voucher.
32. Entrants are responsible for any cost associated with accessing the Promotion Website.
33. These Terms are governed by the laws of the State of New South Wales.
Privacy Notice
34. The Promoter collects personal information about you for the purposes of conducting this Promotion in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Any disclosure of such information will be made as required by law and in accordance with these Terms, but no further use of this information will be made without prior consent.
35. Entrant’s personal information will be collected by or on behalf of the Promoter to enable it to conduct the Promotion, publicise the name of the Major Winners and where Entrants have consented to the receipt of such information, send Entrants marketing, advertising and promotional mater.
36. The Promoter may disclose your personal information to third parties, including but not limited to agents, contractors, service providers (including those outside Australia), and where required, to regulatory authorities.
37. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose promoting this Promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
38. The Promoter will collect and store all personal information in accordance with all applicable Australian laws and the APPs as well as its privacy policy, available at https://www.soulorigin.com.au/pages/privacy-policy.
39. Subject to the Promoter's Privacy Policy, the Promoter may use the personal information for promotional, marketing, publicity, research, and profiling purposes, including sending electronic communications or contacting the entrant by phone. This use may continue indefinitely unless the entrant advises otherwise.
40. Unless otherwise indicated by the Promoter, the Promoter may disclose personal information to entities outside Australia (for a list of countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the APPs. By entering the Promotion, Entrants consent to the overseas transfer on these terms as permitted by the APPs and agree that the Promoter is not liable in this regard.
41. To request access to or update your personal information, please contact the Promoter at info@soulorigin.com.au or telephone at 02 8656 5400.

Free Coffee Day

Offer exclusive to loyalty members. One redemption per loyalty member per select day.
Offer is subject to the discretion of the participating store and may include hot and cold drinks. Not valid in conjunction with any other offer. This Offer is subject to the General Terms outlined below.

Grand Reopening Offers

Offer 1: All Salads Priced at $10

Available on the reopening day of the participating store only. Applies to all salad sizes. Extras or other add-ons to the salad will incur an additional charge. Offer valid only for in-store purchases. Not available in conjunction with any other offer. Limit of one transaction per customer.

Offer 2: 2 for 1 Barista-Made Drinks

Available on the reopening day of the participating store
only. Applies to all barista-made drinks, including hot and cold beverages. Pre-packaged drinks and specialty items are excluded. The free drink must be of equal or lesser value than the purchased drink. Extras, such as additional shots or alternative milks, will incur an additional charge and will apply to both the purchased and free drink. Offer only valid for in-store purchases. Not available in conjunction with any other offer. Limit of one transaction per customer.


SOULMATES CARD

1. By registering and/or by using your Soul Origin Soulmates Card, you consent to the terms of this agreement.

2. To join the Soulmates program, you must be aged 16 years or older. For more information on Soul Origin’s policy for handling minor’s personal information, please refer to Soul Origin’s privacy policy (soulorigin.com.au/privacy-policy)

3. Free Coffee Voucher upon sign up is for regular hot coffee with regular milk. Changes to alternate milk, coffee size and syrup add-ons will be charged at an additional cost.

4. Soulmates’ Points will be awarded to customers for full priced products only, unless expressly specified.

5. To accrue a point, you must spend over $3 in a single transaction.

6. You will need to have 5 full priced transactions to receive 5 reward points. This will earn you a $5 reward which can be used on a subsequent visit. If you are registered as a Soulmate you will earn your first point towards your next reward on your next visit. Your $5 reward will expire 10 days from the date of issue.

7. To receive a reward, you must be registered as a Soulmate. To register, follow instructions provided in-store or on our website.

8. The transaction where you use a $5 voucher does not count as a point towards your next reward.

9. A reward cannot be used in conjunction with any other discount. Only one reward can be used in a single transaction.

10. A reward can only be used in a single transaction. Any remaining balance of the $5 reward will be cleared after the transaction. No change will be provided on the remaining balance and it does not carry over to your next reward.

11. While every effort will be made in store to ensure Soulmates’ Points and rewards are correctly awarded, Soul Origin takes no responsibility for technical errors associated with crediting points or rewards onto your Soulmates account.

12. Unless otherwise required by law or permitted by this agreement, any points or rewards balance on your Soulmates account is non-refundable and may not be redeemed for cash.

13. In the case of a lost or stolen Soulmates Card; Soulmates Members should contact Soulmates@Soulorigin.com.au and a Soul Origin team member will be able to transfer existing card information including Soulmates Points and rewards balances, to a new card. Every endeavor will be made to ensure that the full points balance is also transferred to the new card; however Soul Origin will not be responsible for any points accrued that are lost in the transfer. Cards that are reported as lost or stolen will immediately be cancelled and will be no longer able to be used.

14. We reserve the right to not to accept a Soulmates Card should we believe that the use is unauthorised, fraudulent or otherwise unlawful.

15. No fees will be charged by Soul Origin for the issue, registration, activation or use of the Soulmates Card.

16. Should a password be lost or forgotten, Soulmates should go to the Soulmates section of the Soul Origin website (soulorigin.com.au/Soulmates/) where they can enter their email address and click on ‘lost password’. Their password will then be sent to their nominated email address.

17. Soul Origin reserves the right to alter the terms and conditions of the Soulmates program at any time by notifying members through email or website.

18. Information collected from members at the time of signing up to the Soulmates program is subject to the privacy policy listed at soulorigin.com.au/privacy-policy.

SOUL ORIGIN GIFT CARD

1. GIFT CARD IS NOT REDEEMABLE FOR CASH.
2. IT CANNOT BE REPLACED IF LOST, STOLEN, OR DAMAGED.
3. GIFT CARD IS REDEEMABLE AT SOUL ORIGIN STORES IN AUSTRALIA ONCE ACTIVATED. NOT AVAILABLE FOR USE ONLINE.
4. NO CHANGE WILL BE GIVEN AND ANY BALANCE THAT REMAINS ON THE CARD CAN ONLY BE USED IN WHOLE OR PART AGAINST A FUTURE PURCHASE AT SOUL ORIGIN STORES IN AUSTRALIA.
5. THIS CARD EXPIRES 3 YEARS AFTER THE DATE OF ACTIVATION AND ANY UNUSED BALANCES WILL NOT BE REFUNDED OR CREDITED.
6. GIFT CARD CANNOT BE REDEEMED FOR PURCHASES MADE ON SO ESPRESSO, CATERING ONLINE AND ORDER AHEAD.

General Terms

1. The Promoter is Soul Origin (Australia) Pty Ltd (ACN 168 629 061), 580 Parramatta Road, Petersham NSW 2049.
2. By participating in any of the above promotions you agree and are automatically deemed to have read, understood and accepted these terms and conditions (Terms).
3. If there is any inconsistency between these Terms and anything else that refers to the promotions, these Terms will prevail.
4. The Promoter reserves the right to amend, cancel and/or suspend any promotion at any time, without notice.
5. By participating in any promotion, you:
(a) consent to (without limitation) the collection, use and disclosure of your personal information in accordance with the Promoter’s privacy policy;
(b) agree to be contacted by the Promoter through telephone, mail, electronic methods and any other communication methods; and
(c) acknowledge and agree that the Promoter is entitled to perform any of the aforementioned actions without compensation, and that such consent is enduring.
6. Each promotion is not transferrable and cannot be exchanged for cash. Each promotion cannot be used in conjunction with any other offers of the Promoter.
7. The promotions cannot be applied to previous purchases.
Liability
8. You acknowledge and agree that the Promoter is not responsible or liable for:
(a) the unavailability or inaccessibility of any service (including without limitation, the Soulmates app) whether or not caused by traffic congestion on the internet or at any website;
(b) unauthorised human intervention in any part of each promotion;
(c) electronic or human error which may occur in the administration of each promotion;
(d) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); or
(e) any delay, cancellation, postponement or attendance of a voucher, if applicable.
9. These Terms do not affect, and are not intended to affect, any rights a consumer may have under applicable consumer protection laws, which cannot be excluded. To the fullest extent permitted by law, the Promoter’s liability, or that of its franchisees, servants or agents, for breach of any such rights is limited to the cost of resupplying the voucher (if applicable).

Statutory Warranties
10. The Promoter does not exclude any rights or remedies in respect of goods and services under the Australian Consumer Law or any other relevant legislation which cannot be excluded, restricted or modified.
11. Notwithstanding clause 10 above, to the fullest extent permitted by law, the Promoter will not be liable for any loss or damage whatsoever which is suffered, including but not limited to indirect, direct or consequential loss, or for any personal injury suffered or sustained in connection with any promotion except for a liability which cannot be excluded by law.
12. You agree to indemnify the Promoter and their respective directors, officers, franchisees, employees and agents (each an Indemnified Person) against any loss, cost, damage or expense suffered or incurred by an Indemnified Person as a result of:
(a) your breach of any of these Terms;
(b) any warranty given by you proving to be untrue; or
(c) any personal injury arising from or related to any wrongful or negligent act or omission by you in connection with any promotion.

Privacy
13. The Promoter collects personal information about you for the purposes of conducting its promotions. Any disclosure of such information will be made in accordance with applicable laws and the Soul Origin Privacy Policy.
14. The Promoter may use your name and email address for future promotional, marketing and publicity purposes across any media worldwide, without further notice and without any fee, unless otherwise advised by you.
15. By participating in this promotion, you confirm your consent to the use of your details for these purposes. If you no longer wish for your details to used for future marketing purposes, please contact the Promoter at [insert email address], or in writing to Soul Origin, 580 Parramatta Road, Petersham NSW 2049 or by completing the Contact form online at https://www.soulorigin.com.au/pages/contact.
Promoter
16. The Promoter’s decision in respect of all matters to do with any promotion will be final and no correspondence will be entered into.
17. To the extent it is legally possible, these Terms are governed by the laws of New South Wales and the parties submit to the jurisdiction of the courts of New South Wales.
18. Any failure or delay by the Promoter in exercising its rights under these Terms does not constitute a waiver of those rights.